Platform Features.
CONNECT is not just a marketplace; it is a specialized digital platform engineered for the real-world needs of clients and the skilled workforce.
Verified Professionals Only (KYC)
Every user on CONNECT undergoes identity verification via the secure Didit SDK. This biometric face-match and government ID verification ensures that every artisan with a "Verified" badge is a real, authenticated human actor. Providers must complete verification within 14 days (90 days for clients) or face account lockout.
Instant Pings & Rapid IBS Flow
Engineered for speed, our Instant Broadcast System (IBS) handles emergency repairs by matching you immediately with the closest provider. The system uses GPS geofencing to register arrival and start the job timer automatically.
Post a Job & Get Matches
For complex installations and renovations, our Standard Flow allows you to broadcast detailed requirements to a 50km radius. Providers ping the job with their interest, notes, and portfolios, enabling clients to vet history before hiring.
Works Even When Offline
Skilled work often happens in signal dead-zones like basements. CONNECT caches data locally using Hive DB. Write actions, messages, and updates are queued locally and automatically sync once network connection is restored.
Find Professionals Near You
Proximity is built into the platform. We use coordinates and PostGIS database tools to match job locations with active service providers within a 50km radius, pushing low-latency alerts via Firebase Cloud Messaging.
Mandatory Photo Proof of Work
To eliminate billing disputes, providers must upload a geolocated, timestamped check-out photo of the finished project to complete a job. The chat session is automatically locked afterward to preserve transaction details.
Zero Commission & No Hidden Fees
CONNECT is a free digital utility, not a taxing intermediary. We charge zero commissions and zero lead fees, ensuring that 100% of the project's value goes directly between the client and the skilled professional.
Self-Moderating Dispute System
When rejections occur, clients select Decline & Review, Decline & Restrict, or Decline & Report. A 7-day provider appeal window protects against false reports, while verified offenses trigger Warning or Multiple Dispute badges on profiles.
Visibility Ranking Algorithm
The platform automates trust via a dynamic Visibility Score (0% to 100%). It determines search directory placement based on rating averages, clean records, and positive recovery boosts from successfully completed jobs.